Last updated: June 15, 2026

The website urbansatchel.com is officially operated and owned by NOLAVIA LIMITED. The following Terms and Conditions establish the rules for accessing and utilizing our online store. By navigating urbansatchel.com, evaluating our catalog, or making a purchase, you acknowledge that you have reviewed and consented to these Terms. This agreement also incorporates our Privacy Policy, Shipping Policy, Refund and Returns Policy, Payment Policy, and any other guidelines posted on our site. If you dissent from any part of these conditions, please refrain from using our services.

Company Information

urbansatchel.com operates under NOLAVIA LIMITED, a registered corporation located in the Hong Kong Special Administrative Region (Company Registration Number: 80579318). Our official business address is UNIT 2904-05, 29/F, UNIVERSAL TRADE CENTRE, 3 ARBUTHNOT RD, CENTRAL, HONG KONG. We function as an online boutique specializing in Bridal and Wedding Dresses, Casual and Resort wear, and Evening and Party attire, exclusively fulfilling orders to the contiguous United States. Throughout this document, the terms “we,” “us,” and “our” exclusively denote NOLAVIA LIMITED, while “you” or “the customer” indicates any individual interacting with urbansatchel.com.

Website Usage Rules

By engaging with urbansatchel.com, you certify that you have reached the age of majority in your jurisdiction and possess the legal authority to form binding contracts. Your use of this website must be restricted to legitimate personal shopping. You are prohibited from using our platform to breach local or international laws, violate intellectual property rights, distribute malicious software, or disrupt the site’s functionality. We retain the unconditional right to suspend accounts, cancel orders, or deny service if we suspect a violation of these Terms.

Product Representation

Our store categorizes its garments into Bridal and Wedding Dresses, Casual and Resort Dresses, and Evening and Party Dresses. While we strive to display our products as realistically as possible through our imagery, the physical item may exhibit slight variances. Differences in screen resolution, dye lot batches, and standard manufacturing tolerances mean that minor deviations in color and fit are expected. Comprehensive details regarding fabric makeup, sizing, and garment care are available on individual product listings.

Prices and Availability

Every transaction on urbansatchel.com—including the item price, shipping charges, and applicable taxes—is calculated and billed in United States Dollars (USD). We maintain the right to adjust our pricing structure at any given moment without prior warning. The exact total presented at checkout is the final amount charged for your order. We also reserve the right to rectify typographical errors regarding inventory, pricing, or product descriptions, and may cancel orders resulting from such inaccuracies. Further payment processing details can be found in our Payment Policy.

Order Processing and Payments

Submitting an order on urbansatchel.com constitutes a formal offer to purchase goods under these conditions. An order is only deemed officially accepted once we issue a confirmation email and successfully secure the payment. All financial transactions are securely routed through PayPal, as outlined in our Payment Policy. We reserve the authority to reject, restrict, or void any transaction. This includes, but is not limited to, suspected fraudulent activity, bulk orders intended for unauthorized resale, or any action that breaches this agreement.

Modifications and Cancellations

If you need to adjust or cancel a recent purchase, you must email contact@urbansatchel.com within 24 hours of placing the order. Requests submitted within this grace period are handled free of charge. Once the 24-hour window expires, the order is typically moved into the fulfillment queue and cannot be stopped or altered. For procedures regarding orders that have already been dispatched, please consult our Refund and Returns Policy.

Copyright and Intellectual Property

All materials featured on urbansatchel.com—including the brand identity, text, graphics, proprietary dress designs, logos, and site architecture—are the exclusive intellectual property of NOLAVIA LIMITED or authorized licensors. These assets are safeguarded by Hong Kong, US, and international copyright and trademark legislation. Duplicating, distributing, or exploiting any of this content for commercial gain without explicit written consent is strictly forbidden.

Logistics and Returns

Details concerning our delivery zones, transit times, shipping rates, and carrier protocols are thoroughly explained in our Shipping Policy. Guidelines for initiating exchanges, conditions for valid returns, restocking exemptions, and refund timelines are dictated by our Refund and Returns Policy. Both documents are legally binding extensions of these Terms.

Liability Limitations

To the greatest extent allowed by applicable law, NOLAVIA LIMITED, alongside its directors, employees, and affiliates, shall not be held liable for any indirect, punitive, incidental, or consequential damages resulting from your use of urbansatchel.com or the products purchased herein. This includes data loss, revenue deficits, or business interruptions. Under any legal framework, our maximum financial liability to you for direct damages will never exceed the precise amount you paid for the disputed order.

Warranty Disclaimer

The urbansatchel.com platform and its inventory are provided strictly on an “as is” and “as available” foundation. NOLAVIA LIMITED formally disclaims all warranties, whether explicit or implied, including assurances of merchantability or fitness for specific purposes. We cannot guarantee that our website will operate without errors, interruptions, or security vulnerabilities. Further context can be found in our official Disclaimer.

External Services and Links

Our website may feature connections to third-party providers, such as social media networks, shipping trackers, and payment gateways. These links are provided solely for operational convenience and do not signify our endorsement of their practices. We bear no responsibility for the accuracy, safety, or content of these external sites. Data shared with these third parties is governed by their respective privacy frameworks, as mentioned in our Privacy Policy.

Indemnity Clause

You consent to indemnify, defend, and hold NOLAVIA LIMITED, its affiliates, and its workforce harmless against any claims, losses, legal fees, or damages that arise due to your violation of these Terms, infringement of third-party rights, or improper use of our platform.

Legal Jurisdiction

These Terms and any subsequent disputes linked to your activity on urbansatchel.com shall be governed entirely by the laws of the Hong Kong Special Administrative Region, omitting its conflict-of-law principles. Any legal proceedings must be exclusively filed in the courts of Hong Kong. However, this clause does not strip you of any mandatory consumer protection rights granted by your residing US state that cannot be contractually waived.

Severability

In the event that a court of competent jurisdiction determines a specific clause within these Terms to be unenforceable or invalid, that portion will be modified to the minimum extent required to make it valid. If modification is impossible, the clause will be severed, ensuring that the remainder of this agreement remains fully active and enforceable.

Policy Updates

We reserve the prerogative to revise these Terms whenever necessary. Upon making updates, we will adjust the “Last updated” timestamp at the top of this document. In cases of significant structural changes to your rights, we will attempt to provide noticeable notification. Continuing to navigate urbansatchel.com after revisions are published confirms your agreement to the new rules. If you disagree with the changes, you must discontinue your use of our store.

Related Policies

For complete information about your purchase, please also review the other policies that govern your shopping experience at urbansatchel.com, including our Privacy Policy, Shipping Policy, Refund and Returns Policy, Payment Policy, Disclaimer, and Do Not Sell My Information notice.

Contact Information

Website: urbansatchel.com is owned and operated by NOLAVIA LIMITED

Company Name: NOLAVIA LIMITED

Company Number: 80579318

Business Address: UNIT 2904-05, 29/F, UNIVERSAL TRADE CENTRE, 3 ARBUTHNOT RD, CENTRAL, HONG KONG

Email: contact@urbansatchel.com

Phone: +1 (325) 283-9757

Contact Form: Click here

Hours of Operation: Our dedicated support team is available Monday through Friday, from 8:00 AM to 6:00 PM Pacific Time (PT).

Service Commitment: We are committed to responding to all inquiries promptly, typically within 1 business day.